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These Terms of Service govern your use of the website located at Arrowhead Survival and any related services provided by Arrowhead Survival.
By accessing Arrowhead Survival, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by Arrowhead Survival LLC. ## AMENDMENTS TO TERMS OF SERVICE
Right to Modify: Arrowhead Survival LLC reserves the right to review and amend these Terms of Service at our sole discretion at any time.
Notice of Changes: When we make changes to these Terms of Service, we will update the “Last Updated” date at the bottom of this document and post a notice of material changes on our website homepage for at least 30 calendar days. For significant changes that materially affect customer rights or obligations, we may also provide notice via email to customers who have provided email addresses.
Effective Date of Changes: Any changes to these Terms of Service will take effect immediately upon publication for new customers and new purchases. For existing customers with completed purchases prior to the amendment date, the original Terms of Service in effect at the time of their purchase shall continue to govern that specific transaction.
Future Purchases: By making any purchase after the effective date of amended Terms of Service, customer agrees to be bound by the updated terms for that purchase and all subsequent purchases. Continued use of our website or services after amendments constitutes acceptance of the modified terms for future transactions.
Version Control: We maintain archived versions of our Terms of Service. Customers may request a copy of the Terms of Service that were in effect at the time of their purchase by contacting curtis@arrowheadsurvival.com. with their order number and date.
No Retroactive Application: Changes to these Terms of Service will not be applied retroactively to purchases completed before the amendment effective date unless required by law or unless customer provides explicit written consent to the modified terms.
By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:
The intellectual property in the materials contained in this website are owned by or licensed to Arrowhead Survival LLC and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.
This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service and may be terminated by Arrowhead Survival LLC at any time.
Our website and the materials on our website are provided on an ‘as is’ basis. To the extent permitted by law, Arrowhead Survival LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.
In no event shall Arrowhead Survival LLC or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Arrowhead Survival LLC or an authorized representative has been notified, orally or in writing, of the possibility of such damage.
In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.
Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on our website are not comprehensive and are for general information purposes only. Arrowhead Survival LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.
Arrowhead Survival LLC has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by Arrowhead Survival LLC of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.
We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.
Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity and enforceability of the remainder of these Terms of Service is not affected. If any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent, or if such modification is not possible, such provision shall be severed from these Terms of Service. In either case, the remaining provisions shall continue in full force and effect. This severability applies to all sections including but not limited to: choice of law provisions, abandoned property policies, refund restrictions, verification requirements, and all other terms herein.
Governing Law: These Terms of Service and all transactions are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. By making any purchase or using this website, customer irrevocably consents to the exclusive jurisdiction of the state and federal courts located in Leon County, Florida for resolution of any disputes.
Interstate Commerce & Firearms: Notwithstanding the above, all firearm transactions are subject to applicable federal law and must comply with the laws of both Florida and the state where the firearm is delivered, as required by 18 U.S.C. § 922(b)(3) and other federal firearms statutes. Where federal law or the law of the destination state provides greater consumer protection or imposes additional requirements, such laws shall also apply.
Consumer Protection Laws: Nothing in this choice of law provision shall be construed to waive any mandatory consumer protection laws of the customer’s state of residence where such waiver would be contrary to public policy or prohibited by applicable law.
Agreement to Jurisdiction: By completing any purchase, customer agrees to submit to the personal jurisdiction of Florida courts for all disputes arising from or related to purchases, returns, refunds, abandoned property, and all other matters covered by these Terms of Service, to the maximum extent permitted by law.
Arrowhead Survival
720 Capital Circle NE, Suite G
Tallahassee, FL 32301
(850) 262-8563
⚠️ ALL SALES ARE FINAL
NO REFUNDS • NO RETURNS • NO EXCHANGES
PAYMENT CONSTITUTES AGREEMENT: By making any payment via any method (cash, check, credit card, debit card, electronic transfer, or any other payment method), customer understands and agrees to this entire policy even if they do not physically sign this agreement. Payment of any amount serves as customer’s legal acceptance of all terms and conditions contained herein.
By completing this purchase, customer acknowledges:
Refunds ONLY for merchant error:
NOT COVERED: Change of mind, sizing issues, compatibility problems, buyer’s remorse, or customer damage.
Definitions:
Standard Shipping Timeframe: Standard orders are processed and shipped within 30 business days from order date. Orders over $1,000 may require up to 45 business days for enhanced security verification. Typical processing time is 3-10 business days for verified orders under $250. Processing times vary based on product availability, customization requirements, order volume, and security verification requirements.
Force Majeure: Shipping timeframes may be extended due to circumstances beyond merchant’s reasonable control, including but not limited to: federal background check delays, ATF processing delays, receiving FFL issues, supply chain disruptions, natural disasters, acts of government, labor disputes, material shortages, carrier delays, or pandemic-related restrictions. Customer will be notified of any force majeure delays.
Orders Over $250: Orders totaling $250 or more require identity verification prior to processing. Merchant will initiate contact with customer within 5 business days of order placement using one or more of the following methods:
Verification Contact Methods:
Required Verification Information: Customer must verify the following information to complete the verification process:
Additional Verification Methods: Merchant reserves the right to require one or more of the following verification methods for high-value or high-risk transactions:
Cardholder Authorization: If the customer completing the order is not the cardholder listed on the payment method, the actual cardholder must be present during verification or must contact merchant directly to authorize the transaction. Third-party purchases require explicit cardholder authorization.
Merchant may place an authorization hold on payment method for up to 30 business days during the verification process. This security measure is implemented to:
Failure to complete verification within 15 business days of initial contact attempt may result in order cancellation and refund.
Orders Over $1,000: Orders totaling $1,000 or more are subject to enhanced security protocols and extended processing timeframes of up to 45 business days from order date. These orders require:
Customer acknowledges and agrees that high-value orders require additional security measures and extended processing times. These protocols protect against fraudulent transactions, identity theft, and payment fraud.
Refund Request Requirement: If an order has not shipped within the applicable timeframe (30 days standard, 45 days for orders over $1,000), customer must formally request a refund via email to curtis@arrowheadsurvival.com.. Refund requests must include order number and details.
FRAUDULENT CHARGEBACK WARNING: Under 18 U.S.C. § 1029, filing false credit card disputes or chargebacks with intent to defraud is a federal crime punishable by up to 15 years in federal prison and fines up to $250,000. Submitting a chargeback or payment dispute through a bank or credit card company after order has been verified and confirmed will be considered a fraudulent act and may result in:
Customer acknowledges that filing false chargebacks constitutes fraud and agrees to use proper refund request procedures through merchant before initiating any payment disputes.
Federal Firearms License (FFL) Requirement: All firearms must be shipped to a valid, current Federal Firearms License (FFL) holder. Customer is responsible for providing complete and accurate FFL information including:
Purchaser Identity Requirements: The customer purchasing the firearm must be the same individual completing the ATF Form 4473 at the receiving FFL. Customer name on order, payment method, and government-issued ID must match the individual who will complete the 4473 transfer process.
Gift Purchases & Third-Party Transfers: If the firearm is purchased as a gift or being transferred to someone other than the purchaser, customer MUST notify merchant prior to shipment via:
Verification for Payment Authorization Only: This notification and enhanced verification process is required solely for payment authorization and fraud prevention purposes. The individual purchasing the firearm as a bona fide gift is the actual transferee/buyer under federal law and will complete ATF Form 4473 at the receiving FFL.
Customer must provide the following information:
Enhanced Verification for Third-Party Purchases: When the name on the order and payment method differs from the intended recipient, enhanced verification is required under federal law and merchant policy. This includes:
Straw Purchase Warning: Under 18 U.S.C. § 922(a)(6) and § 932, it is a federal crime to purchase a firearm on behalf of someone who is prohibited from possessing firearms or to make false statements about being the actual buyer. Violations are punishable by up to 25 years in federal prison. Merchant will report suspected straw purchases to ATF and law enforcement.
Customer acknowledges understanding of federal firearms transfer laws and affirms they are the actual buyer or have disclosed the gift/third-party nature of the purchase.
FFL Transfer Abandonment: Any firearm shipped to an FFL dealer for customer pickup is subject to abandonment rules. Firearms left at the receiving FFL for more than 30 calendar days from the date of arrival notification will be considered contractually abandoned by customer. The receiving FFL will return the firearm to Arrowhead Survival at customer’s expense.
Special Order Abandonment: Special orders placed through Arrowhead Survival must be picked up within 30 calendar days of arrival notification at one of our locations. Failure to retrieve special orders within this timeframe will result in order being classified as contractually abandoned by customer.
Contractual Abandonment – Customer Forfeiture of Payment:
Legal Disposition of Abandoned Firearms:
Customer Responsibility: It is customer’s sole responsibility to:
No Exception Policy: The 30-day contractual abandonment period is strictly enforced with no exceptions. Extensions will not be granted for any reason including but not limited to: travel, illness, military deployment, background check delays, or FFL availability issues.
Customer acknowledges and agrees to this abandoned property policy by completing purchase.
FAILED BACKGROUND CHECKS: If customer fails required federal background check for regulated items:
FALSE STATEMENT REPORTING: Under 18 U.S.C. § 922(a)(6), knowingly making false statements on ATF Form 4473 is a federal crime punishable by up to 10 years imprisonment and fines. IF CUSTOMER KNOWINGLY LIES OR PROVIDES FALSE INFORMATION on ATF Form 4473 or any required documentation, merchant will immediately file reports with appropriate federal agencies including but not limited to ATF, FBI, and other law enforcement agencies. Customer acknowledges and agrees that merchant has the right and obligation to report suspected violations of federal firearms laws.
Federal Law Notice: Per 18 U.S.C. § 922(g), § 922(n), and § 922(a)(6), it is a federal crime for prohibited persons to attempt to acquire firearms or to make false statements during firearm transactions, punishable by up to 10 years imprisonment and fines. Failed background checks indicate federal legal prohibition. Merchant has no legal obligation to complete sales to prohibited persons and bears no liability for customer’s inability to pass required screening.
Florida Statute 501.142 – This policy is legally authorized. Any specific written agreement between parties takes precedence over this general policy.
Your Rights: This policy does not affect manufacturer warranties or Florida consumer protection laws for completed, legal sales.
Policy Precedence: For complete details on returns, refunds, shipping, verification requirements, firearms transfers, and abandoned property, refer to the complete RETURNS & REFUNDS section above. In the event of any conflict between sections of these Terms of Service, the RETURNS & REFUNDS POLICY section takes precedence.
Questions: curtis@arrowheadsurvival.com.
Descriptions for used firearms are based on actual items and marked accordingly. Sales of used items are final. Photos are provided when available.
Firearms, magazines, and restricted items are sold according to federal, state, and local laws. Firearms are shipped only to licensed FFL dealers. Customers should check local laws before ordering. New firearms include manufacturer’s packaging, accessories, warranty, and are subject to manufacturer’s warranty policies.
For order or checkout issues, or order status inquiries, contact our customer service via our Contact Us page or email curtis@arrowheadsurvival.com..
Online inventory is subject to change. Errors in product descriptions or prices are not guaranteed. We reserve the right to refuse orders with errors and will not charge or will refund customers in such cases. Customers agree that we have the final say in online catalog discrepancies. Price error refunds constitute merchant error under our Limited Exceptions policy.
Ammunition buyers must be 18 (rifle/shotgun) or 21 (handgun). Ammunition is shipped with adult signature required and is non-returnable. All ammunition purchases are subject to local and federal laws depending on where the ammunition is shipped to. All ammunition sales are final with no refunds, returns, or exchanges.