At https://arrowheadsurvival.com, we value your privacy and are committed to protecting your Personally Identifiable Information (PII) when you use our blog, website, or app. This policy has been created to provide you with a clear understanding of how we collect, use, protect, and handle your personal information.
- What Personal Information Do We Collect?
When you register or place an order on our site, we may ask you to provide certain personal details such as your name, email address, mailing address, phone number, credit card information, or other relevant information to enhance your experience.
- When Do We Collect Information?
We collect information from you when you register, place an order, subscribe to our newsletter, participate in surveys, fill out forms, use Live Chat, or provide information on our site.
- How Do We Use Your Information?
We may use the information we collect to:
- Personalize your experience and provide content and products that match your interests.
- Improve our website to enhance your user experience.
- Address your customer service requests more effectively.
- Administer contests, promotions, surveys, or other site features.
- Process your transactions quickly and efficiently.
- Request ratings and reviews of our services or products.
- Follow up with you after correspondence via live chat, email, or phone inquiries.
- How Do We Protect Your Information?
We take your security seriously and employ various measures to safeguard your personal information. Your data is stored on secured networks, accessible only to a limited number of authorized personnel. Additionally, sensitive/credit information is encrypted using Secure Socket Layer (SSL) technology. Transactions are processed through a trusted third-party gateway provider.
- Do We Use Cookies?
Yes, we use cookies – small files transferred to your computer’s hard drive through your web browser – to improve your experience on our site. Cookies help us remember and process items in your shopping cart and understand your preferences based on previous or current site activity. This allows us to provide you with improved services and enhance your overall site experience.
- Third-Party Disclosure and Services
We do not sell, trade, or transfer your Personally Identifiable Information to outside parties. However, we may share your personal information with third-party technology services that assist us in various aspects of our operations, including e-commerce, payment processing, fraud prevention, email communications, and promotions.
- Use of Personal Information
The Order Information we collect is used primarily to fulfill your orders, process payments, communicate with you, and screen for potential risk or fraud. Additionally, we may use this information to provide you with information or advertising related to our products or services.
- California Online Privacy Protection Act (CalOPPA)
In compliance with CalOPPA, we allow users to visit our site anonymously. We have a conspicuous privacy policy link on our home page, making it easily accessible. If any changes occur in our privacy policy, we will notify you through our Privacy Policy page.
- COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under the age of 13 years old, and our website is not intended for use by individuals below this age.
- Fair Information Practices
Our privacy policy adheres to the Fair Information Practices Principles, which are fundamental to privacy laws in the United States. These principles guide us in safeguarding personal information and ensuring that individuals have enforceable rights against data collectors and processors who fail to comply with the law.
- CAN-SPAM Act
Our use of your email address is primarily to send information, respond to inquiries, process orders, and provide updates related to your purchases. If you wish to unsubscribe from future emails, please contact us via the contact form.
PRIVACY POLICY
We Only Use Your Information To Serve You
Any information you send to us will be used only for processing your orders and to better serve you or make you aware of product specials. By way of example, if an Act of God occurs to delay your order from reaching you, our office will be able to contact you using the information you provide. You are not put on any lists, or submitted to any databank.
Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate, disclose, and make use of personal information. We will safeguard any personal information unless sharing that information is required to comply with a criminal investigation.
The following outlines our privacy policy.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and agreed to by the customer.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, all records should be accurate, complete, and up-to-date.
We will protect personal information by reasonable and proven security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.
We use Google Analytics and Advertising Features (“GA”) to gather information on parts of our website, with the goal of improving user experience, product offering, and the quality of the site. Before we say anything else about this, you are free to opt out of this data collection by adjusting your Google Ad Preferences or by installing Google’s opt-out browser add-on available here. GA uses first-party and third-party cookies to define a visitor to the site, to collect data about how visitors use the site, and to learn about a visitor’s shopping preferences. The cookies are linked to our site, and we only use that data for understanding how visitors use the site. GA collects anonymous demographics and interests data about site visitors, but no personally-identifying information is tied to this process. By using our site, you agree to our use of such information, and you further agree to GA’s terms found here.
Real Privacy
Unless we say so otherwise here, https://arrowheadsurvival.com will not provide, sell, rent, or loan any personally identifiable information to any third party unless forced to do so by a subpoena or court order.
https://arrowheadsurvival.com is PCI compliant. The https://arrowheadsurvival.com checkout system is SSL encryption secured and feeds directly into a secure payment gateway. By using our online checkout system, no person at https://arrowheadsurvival.com is able to retrieve your credit card information, ever.
Information for Nevada Customers
Nevada customers who want to submit a request under Nevada Revised Statutes 603A asking us to not sell their personal information may email https://arrowheadsurvival.com.
Advertising Privacy
We do not share or disclose any of our customer information. We do not use any customer information for 3rd party marketing. We do not participate in any spam mailing or bulk mailing. All email lists generated are on an opt-in basis, such as our newsletter or promotional opt-ins.
Credit Card Privacy
We do not store credit card information on our web servers. This is for your safety and protection. We do not offer any marketable information to any third party contractor or group. All transactions are done through encrypted https services and are secured with SSL (secure sockets layer) technology.
If you have any questions or concerns regarding this privacy policy, please feel free to contact us at:
Arrowhead Survival
3626 Apalachee Parkway, Unit 11, TALLAHASSEE, United States
Phone: 833-85-ARROW
Email: [email protected]
Thank you for trusting us with your personal information.